Jennifer Sime serves as Mercy Corps’ Chief Operating Officer, maximising operational efficiency and effectiveness. She is responsible for operational leadership, including process efficiencies and change management, and improving systems and operations with the goals of increased alignment, accountability, and the efficient allocation of resources.

Previously, Jennifer worked for Physicians for Human Rights, where she served as COO and more recently as interim Executive Director — setting the organisation’s vision and driving its evidence-based, quality programming. She has balanced a distinguished career with the International Rescue Committee and a master’s degree in Latin American Politics from New York University, and brings more than 25 years of experience in both operational and programme roles.

She spent ten years living and working in Bosnia, Kenya, Georgia, Kosovo, Kyrgyzstan and Panama, before moving on to hold a series of leadership positions at IRC, including the roles of Senior Vice President for Resettlement, Asylum, and Integration, and Senior Vice President of the Awards Management Unit. Jennifer was also Mercy Corps’ Country Director in Kyrgyzstan from 2002-2003.